Key accomplishments include: Worked as hard as possible to help improve and grow company, putting in close to 50 hours a week while also working a second part-time job on weekends. Contributed toward increased sales and growth from previous year while maintaining all internal positions (other than Builder/Site Supervisor). Successfully managed many projects (large and small) simultaneously while providing impeccable customer communication. Focused on customer satisfaction, generating many positive customer reviews across social channels as well as an increase in customer referrals. Managed website and all social media platforms, awarded Best of Houzz 2019 for customer service! Planned and organized all events/involvement like the Parade of Homes and Remodeling & New Homes Show. Helped search for & retain two new hires; trained new hires in office manager and administrative assistant positions. Increased marketing and community involvement efforts to build brand, successfully generating awareness and reach - resulting in significant increase in project leads from previous year (over 250%). And much more!