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2018 Highlights from Heartland Builders:
• 100% of our homes completed on schedule.
• 98% Likely to Recommend via Guild Quality a third-party company we use to survey our clients 3 times during our process. After selections, after move-in and after warranty Guild Quality.
• Developed and deployed a new website Heartland Builders.
• Mentor high school students in the Academy of Design and Construction at Innovation Central High School through Grand Rapids Public Schools. This is a 3-year commitment as we work with the students starting sophomore year through their high school graduation. We are working with seniors this year – it is a big year for them!
• Implemented a new lead management program.
• Developed training manuals for our Project Management and Interior Design position.
• Celebrated 20 years in the residential home building business!